Our first priority is our customers, and we like to think we offer the best customer support in the hosting industry.

Not only do we want your business but we want to keep it. Word of mouth is the best means of getting our services known, and if our customers are not satisfied, not only do we lose them but we also lose their recommendation of our service to their friends, family, and associates.

Backed by one of the most advanced and redundant networks in the United States, plus, modern, ultra-fast servers, loads of features in each hosting plan, and responsive support, we are confident that our hosting services will keep you happy. We gladly back that statement with a full 30 day "no questions asked" guarantee.

Our servers are located in one of the largest and most fault tolerant networks in the United States. Our connections to Internet backbones are maintained at redundant data centers located in New Jersey and New York City, connecting directly to most of the major networks including Sprint, UUNET, Cable & Wireless (formerly MCI), PSI, Global Center, Savvis, AOL, Exodus, and many others. Our network infrastructure is monitored at the Network Operations Center (NOC) in Parsippany, NJ and staffed by our experienced technicians 24 hours a day, 7 days a week. With this combination of superior network and service, we are able to provide a high quality network which is on par with many of the  "big-name" providers. Only without the high cost and with a higher level of customer service and support. 

Having a connection to a single backbone (such as UUNet, MCI, Agis, or Sprint) simply means that you are relying on this backbone for all of your transit. They will be taking your traffic to the nearest destination, or the nearest NAP (Network Access Point). The problem lies in the fact that they can only be as reliable as the telephone companies they use (AT&T, Sprint, WorldCom, MFS, Bell, etc.), the equipment they use (Cisco, Bay, Cascade), or, just as importantly, how knowledgeable their people are. Network outages occur all the time, for varying reasons, and there will probably never be a time when they don't occur.

Because of the proven unreliability of the NAPs and the backbones, we have made connections to multiple backbone providers. At this time, our network currently consists of multiple DS-3's, OC-12's and OC-3's. This allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions. For example, if we are trying to reach a remote network which is on the MCI network, there's no reason to send it out to UUNet first.

With all of this, feel confident that we can guarantee both 99.9% uptime and a 30 Day Money Back Guarantee. Go ahead and signup for  a new account. We honestly believe we can make you a happy customer.